Refund Policy of FutureBusiness
1. General Information
1.1. This Refund Policy applies to purchases made through the FutureBusiness online store ("the Store").
1.2. FutureBusiness sells digital products (e-books), which are delivered electronically to the email address provided by the Customer.
2. No Refund Policy for Digital Products
2.1. Due to the digital nature of our Products, all sales are final and non-refundable.
2.2. By placing an order and completing payment, the Customer agrees to waive their statutory right of withdrawal once the download or delivery process has begun, in accordance with applicable consumer protection laws for digital content.
2.3. Refunds, returns, or exchanges are not offered under any circumstances, including but not limited to:
- Change of mind
- Accidental purchase
- Lack of usage knowledge
- Technical incompatibility
3. Exceptional Circumstances
3.1. If the Customer does not receive the purchased Product due to a technical error on our side, we will re-deliver the Product at no additional cost.
3.2. Customers experiencing delivery issues must contact our support team within 7 calendar days from the purchase date at [support email address].
4. Product Description and Accuracy
4.1. All efforts are made to ensure that product descriptions and previews accurately reflect the content of the e-books.
4.2. FutureBusiness is not liable for perceived differences in the Customer’s expectations versus the actual content of the Product.
5. Contact for Support
If you believe that there is a valid technical issue with your order, please contact our support team at:
Email: [support email address]
We will review your inquiry and respond within a reasonable timeframe.